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One multi-strategy fund client has over 350
investors in 4 funds. It took their investor relations team one week
each month to convert the investors' monthly account balances
from several spreadsheet files into over 350 individual PDF files,
which they then needed to email to each investor individually.
Now, one person sends AIS Solutions Inc. the
spreadsheet files, and the investors' data is available online the
same day. We also arranged to create unique PDFs that can be
emailed to investors requesting them. Not only did our solution
save the fund management team's, and the investors', time, but it
provided an archived system for the investor, available 24/7.
A multi-strategy fund management firm with
6 funds, and each month they produce 9 documents to provide
the proper transparency for their investors. Previously, these
9 documents were assembled in 9 separate PDFs, and emailed
to each investor according to which of the 6 funds included that
particular investor. That meant that if an investor was in 3 funds,
they would receive 18 documents. Not only was keeping track of
which investor got which document a logistical nightmare, but
there were email size issues with some investors receiving so many
large documents. To make things even more complicated, all of
these documents were not all produced at the same time.
AIS Solutions Inc. built an online document
management system, greatly simplifying process by allowing the
fund team member uploading the docs to view a simple chart that
shows which documents are still missing. Now the investors do not
have to worry about whether they missed an email because of file
size issues, and can create their own filing system online, making
sure they add to it each month, as all the documents current and
past are easily accessible via password-protected website
A prime brokerage capital introduction group
needed to manage over 1000 investors of various types - family
offices, high net worth individuals, institutional investors, fundsof-
funds - as their own internal policies for introducing these
investors to hedge fund managers was changing. As well, they
would host 3 events a year with over 500 attendees, requiring them
to having signed acknowledgements from every attendee, whether
investor or manager, and to have them attest to their qualifications
if they were investors.
AIS Solutions Inc. built them a two-level
acknowledgement process into their password-protected website
where they managed event information dissemination. Every
investor needed to reaffirm
their status as investors when
they first logged in - and later
on as well, when the affirmation
data required would change
- with an easy, time-efficient
check-box form. They would
sign an event disclaimer form
online seamlessly, as they chose
to access certain information
on the event via the website.
All acknowledgements were
collected in record time with
no complaints, compared to
the previous method, which
involved responses to emails
and faxes.
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